If you received a damaged item that you want to return and not have us replace, we will refund 100% of the items cost. Damages from shipping, damages from product defect, or improperly or non-functioning products must be report within 48 hours of the delivery.
All defective items returned for credit must be made by emailing us at email@example.com to secure a Return Authorization number (RA). Your return credit cannot be issued until the defective item is returned and received. It is the responsibility of the customer to return the defective item. Taser guns being returned for any other reason other than being damaged upon delivery will be charged a 10% restocking fee.
If a Taser Gun is damaged within 30 days of delivery, Guerrilla Defense will exchange it at no cost to the customer.
All Taser guns come with a one year warranty directly from Taser International.
All Stun guns have a one year warranty from Guerrilladefense.com and all Streetwise brands have a lifetime warranty offered through the manufacturer