Our number one goal is to make you a happy returning customer! Feel free to return any item that you are not thrilled to own. To return an item, please email us at firstname.lastname@example.org
All RA requests must be made within 90 days post item delivery.
Returns made within 30 days, post item delivery, can receive a refund to their original form of payment. All other returns outside of 30 days, but within 90 will receive store credit or can request an exchange.
Before a credit is issued, the item must be returned and received by us.
We do not refund shipping costs, or refund the cost of your return shipping.
If your item is received in brand new working condition and has not been used, we will refund 100% of your item cost.
Items returned in used condition or with packaging that cannot be resealed are subject to a 30% restocking fee. All returned items must be in original packaging and include all components in good working order. Products not meeting these terms are subject to no refund.
The following product categories are subject to a 20% restocking fee, no exceptions.
(Unfortunately, some buyers purchase these items with the intent of returning them after they gain the usefulness these products provide)
- Stun Guns
- Taser Guns
- Pepper Sprays